ReadyChat Case Study
“ReadyChat has created over 5,000 leads — amounting to over $15 million of additional revenue.”
Our ReadyChat client, a national real estate company, relies on multiple web properties to promote its nationwide projects. Thus, it needed an effective and efficient way to capture leads when prospective customers search for properties on each site.
The company’s Marketing Manager, has relied on ReadyChat since 2014, adding it to more than 25 of the company’s websites. Since implementation, ReadyChat has been an outstanding source of leads and customer service, both of which have materially impacted the company’s business.
The company has seen game-changing results with ReadyChat. Since 2014, ReadyChat has created over 5,000 leads — amounting to over $15 million of additional revenue.
“ReadyChat is helping us convert folks that might not be ready to pick up the phone,” says the Marketing Manager. “It takes the fear out of the sales process in terms of dealing with a sales person. ReadyChat is able to put the customer in control and ultimately they determine if they want to speak to anybody.”
“There are so many details about our business to put on a website,” he adds. “ReadyChat enables our customers to get some basic information and immediately speak to somebody about any particular question they have.”
ReadyChat has also increased the effectiveness of the company’s marketing campaigns. “ReadyChat helps us re-energize some of the leads that have been sitting in our database and helps move conversation forward…it’s like having a sales representative engage them while they are on the website.”
The Bottom Line
ReadyChat allows the company to stay in touch with its existing contacts, while significantly growing its business. Its 24/7 coverage handles customer inquiries and captures leads, so team members can focus on the company’s core business.