Gibson International Chooses ReadyChat for Strengthening Online Customer Engagement
A leading boutique real estate firm with an impeccable reputation for personal service recently entrusted ReadyChat to bring that same level of care to the company’s virtual interactions.
Beginning November 08, ReadyChat will partner with Gibson International to provide online chat services that will enhance and build relationships with prospective and new homebuyers and sellers. Visitors to the Gibson website will be immediately greeted by a live chat service that personalizes online interactions and allows for discreet two-way communications.
“We are hoping to offer real-time solutions to customers of our online services,” said Jodi Dirk, Director of Global Marketing, Gibson International. “More importantly, we wanted to do that with the help of an actual person and not an automated system.”
Dirk said Gibson envisions ReadyChat will strengthen the company’s already progressive online marketing presence by screening and transferring qualified leads by email to a designated associate or representative. Dirk said she is impressed, too, by ReadyChat’s ability to monitor and provide instant chat services 15 hours a day, seven days a week.
“ReadyChat came highly recommended by Leading Real Estate Companies of the World®,” Dirk said. “After we did some investigating, we realized that ReadyChat was our best choice for the job with their expertise in real estate.”
Gibson International is among more than 100 real estate firms throughout North America who have partnered with ReadyChat for online engagement and lead generation tools.
“We are incredibly pleased to be working with Gibson International to provide the world-class personal service that current and prospective customers expect from this esteemed company,” said Justin Shum, President and CEO of ReadyChat. “Our mission is to fully leverage chat technologies to transform online interactions into those immediate, high- quality communications that are so critical in real estate.”
About Gibson International
Gibson International specializes in marketing extraordinary homes and matching sophisticated buyers with properties in exclusive neighborhoods. This high-quality real estate brokerage represents the “best of the best,” and is dedicated to providing a full-service experience with every transaction. Established in 2008, the firm serves local, national and international clientele based on principles of ingenuity, discipline, integrity, and uncompromising service.
Gibson International seamlessly combines advanced technology with a personal, service-based experience that is the signature of this boutique, entrepreneurial company. Gibson International is a member of Leading Real Estate Companies of the World®, an elite brokerage community with a global reach.
ReadyChat is a premiere full-service live chat provider that serves the real estate industry across North America. Founded in 2011 and based in Toronto, the ReadyChat team helps new homebuilders, real estate brokers and agents develop, manage, and execute an effective live chat system and service to help improve website lead conversion and overall customer satisfaction.
For more information on ReadyChat partnerships, contact Ehson Rahmati, VP Business Development of ReadyChat, at firstname.lastname@example.org.