ReadyChat Expands Live Agent Coverage to 15 Hours Per Day
ReadyChat, the premier provider of live chat services for real estate industries has recently expanded its service hours to 15 hours per day of coverage. ReadyChat clients now benefit from having a live agent online from 9am to midnight EST, 7 days of the week. Customers will now have a team of ReadyChat trained professionals monitoring their websites during key business hours when the majority of web activity takes place, as well as into the evenings when there is a slight pickup in traffic.
While getting a lot of traffic to your site is great, it is critical to be able to convert anonymous online visitors into sales leads. With proactive live chat invitations and a live chat concierge service a website is converted into a true sales center for Builders and Realtors®. With live chat for real estate a website visitor can receive immediate service and answers to their sales related questions. This approach is the most effective way to create a true consumer centric website and yields dramatic results.
“Our goal is to provide the opportunity for every small to mid-sized real estate firm with the ability to implement and execute a chat solution that may appear to only be accessible to large organizations.” said Justin Shum, president and CEO of ReadyChat. “By outsourcing the live chat process to ReadyChat, our clients are able to maximize sales opportunities from their websites while lowering overall costs associated with staffing during regular business hours and thereafter.”
ReadyChat is a premiere full-service live chat provider that serves the real estate industry. The ReadyChat team helps new homebuilders, real estate brokers and agents develop, manage, and execute an effective live chat system and service to help improve website lead conversion and overall customer satisfaction.